Terms and Conditions
ROYI-SAL: TERMS & CONDITIONS
PRICE
All prices and transactions are in US dollars, calculated at the F.O.B. Thailand rate. Prices are subject to adjustments without prior notice.
PAYMENT
40% of total purchase amount is required for confirming the order and starting production. The balance is payable before shipping when the order is completed Payment can be done by:
T/T Bank transfer (telegraphic transfer with SWIFT code) for regular order
Pay Pal for small amount
SHIPPING
Online order shipping by DHL, shipping rates are shown when you check out. For other courier such as; UPS, TNT, EMS, or air freight, sea freight, please contact sales team.
The customer is responsible for shipping costs, handling costs and insurance fee (if customer request) Sales team will confirm the shipping charge when the order is ready to ship.
MINIMUM ORDER (WHOLESALE)
Minimum order is US$499 excluding shipping and handling costs.
25 or 50 pieces /design (up to product category): Item Jewelry
15 or 20 displays /design: Packed item or full Display with Jewelry (BSCS, SESD, NSB, SNSF)
** Production period is around 3-4 weeks after we have received the deposit.
After you have placed an order, you will receive an automatic email from us confirming the order. Our sales team will get in touch with you as soon as we receive your request.
RETURN POLICY
All sales are final; Defective items must be returned within 7 days after receipt with prior RMA number (Return Merchandise Authorization) provided by Royisal Co., Ltd.
All incorrect items or shortages must be reported and please provide the number of the order in question when contacting the Royisal sale team.
Packaging and return instructions;
The Royi Sal sales team will inform you of packaging and return instructions upon providing you RMA number.
All shipping costs are the customer's responsibility.
Please be aware that no credits or refunds will be issued.
Please allow 30 days for us to receive and process your return. 25% of restocking fee will be charged on all return unless agreed upon in advance. Delivery and shipping charges will not be refunded.
WEBSITE PRIVACY POLICY
Respect User's Privacy Royi Sal Company Ltd. has created this privacy policy (the "Site Policy") to demonstrate our commitment to the privacy of our website visitors and the right of privacy throughout the Internet. Privacy on this Royi Sal Company Ltd. website (the "Site") is of great importance to us. Because we gather important information from our visitors, we have established this policy as a means to communicate our information gathering and dissemination practices. By using this Site, you are agreeing to the terms of the Site Policy.
We reserve the right to change the Site Policy. If we decide to revise the Site Policy, we will post a notice at least thirty days prior to making any material changes. Your continued use of this site, including use after the posting of any changes to these terms, will be deemed acceptance by you of the Site Policy.
Anonymous Information You can visit the Site to read information about our company, products, and services without telling us who you are and without revealing any personal information. To improve the usefulness of our site, Royi Sal Company Ltd. measures and analyzes non-identifying, aggregate usage, and volume statistical information from Site visitors in order to administer our Site, and to constantly improve the quality of our service and site performance.
Information gathered may include, but is not limited to, the following: the activity of the Site visitor's browser when the visitor is viewing the Site; the site path of visitors; and the time visitors come to the Site. Royi Sal Company Ltd. reserves the right to publish anonymous, aggregate summary information regarding its Site visitors for promotional purposes and as a representative audience for advertisers. Please note that this is not personal information, only general summaries of our visitors' usage of the Site.
Collected Information - Personally Identifiable Information
You may wish to request information about our products and services by filling in short forms. To facilitate the distribution of this content, you are asked to provide information, such as, but not limited to, name, company, title, phone number, e-mail address, site name, URL, and address. Based on the your request, Royi Sal Company Ltd. may also ask for additional information, such as number of page views your site receives, how many orders your site receives, and how you heard about us. This is information is provided by you on a voluntary basis only and is not required by us in order for you to use and enjoy our site.
Royi Sal Company Ltd. may use the information that we collect on the Site to contact you to further discuss your interest in our company, our services, and to send information regarding our company or partners, such as marketing promotions and events. This information may also be used to improve the services we provide you. The information is collected and stored in a manner that is appropriate for the nature of the data that we collect, and the need to fulfill your request. This information is not provided or sold to third parties for their use.
Royi Sal Company Ltd. uses secured server areas and advanced firewall technology to minimize the risk of security breaches for individually identifiable information that is volunteered on the Site. Though we make every effort to preserve user privacy, we may need to disclose personal information when required by law, or in order to comply with a current judicial proceeding, a court order, or legal process served on te Site. We will of course notify you should such a situation occur.
Security
Our Site has security measures in place to help protect against the loss, misuse, and alteration of the data under our control. When our Site is accessed using Netscape Navigator, Microsoft Internet Explorer versions 5.0, or higher, FireFox, special security measures protects information to help ensure that the data is safe, secure, and available only to you and us. Finally, Royi Sal Company Ltd. provides unique usernames and passwords that must be entered each time a customer logs on to a Royi Sal Company Ltd. product via this Site. These safeguards help prevent unauthorized access, maintain data accuracy, and help ensure the appropriate use of all data.
Third Party Sites
The Site contains links to other websites. Royi Sal Company Ltd. is not responsible for the privacy practices or the content of these other websites. Customers and/or visitors should check the privacy policy statements of these other websites to understand their policies. Customers and visitors who access a linked site may be disclosing their private information. It is the responsibility of the user to keep such information private and confidential.